Last Updated: April 29, 2026
Welcome to Laneige.Cyou
Laneige.Cyou is an independent online retailer offering a curated selection of Laneige skincare products. We focus on providing a convenient, reliable, and transparent shopping experience for customers across Canada.
Our Business Model
We operate exclusively online. We do not have a physical retail store or a customer-facing showroom. Our business address (listed on this website) is used for administrative correspondence and returns only. Please do not attempt to visit this location – it is not open to the public, and we cannot accommodate in‑person visits or pickups.
Our Commitment to Transparency
- Clear contact information: You can reach us by email and phone during business hours.
- Published policies: Our shipping, return, privacy, and payment policies are fully stated on this website.
- Real business address: We provide a verifiable address for returns and legal correspondence, as required by Google Merchant Center.
- Secure shopping: Our website uses SSL encryption to protect your personal and payment information.
Why Shop With Us?
- Free shipping to Canada (no minimum purchase required)
- 30‑day return policy with free return shipping (prepaid label provided)
- Secure checkout (Visa, MasterCard, PayPal)
- Responsive customer support – email or phone
- No hidden fees – the price you see is the price you pay (in USD)
Customer Feedback and Trust
We encourage our customers to leave reviews after their purchase. You can find verified customer ratings and comments on our product pages. We also display trust badges on our website to demonstrate our commitment to security and reliability.
Business Information
- Business name: Laneige.Cyou
- Customer service email: info@laneige.cyou
- Customer service phone: +1 (213) 617-8075
- Business address (correspondence and returns only – not open to the public):
715 New High St # D, Los Angeles, CA 90012, United States
- Customer service hours: Monday through Friday, 9:00 AM – 6:00 PM (Pacific Time)
Important Note
We do not operate a physical store or public office. Please do not visit our business address for any reason. All orders, returns, and customer interactions are handled remotely via email, phone, or our website.
Have Questions?
We are happy to assist you. Please contact us at info@laneige.cyou or call +1 (213) 617-8075 during our business hours.
Thank you for choosing Laneige.Cyou. We look forward to serving you.