FREE SHIPPING AND FREE RETURNS

Contact Us

Last Updated: April 29, 2026

We are here to help! Please use the information below to reach us.

Customer Service Hours

Monday through Friday, 9:00 AM – 6:00 PM (Pacific Time)

Email

info@laneige.cyou

We respond to all emails within 1–2 business days.

Phone

+1 (213) 617-8075

Please have your order number ready.

Business Address (for correspondence and returns)

Laneige.Cyou

715 New High St # D

Los Angeles, CA 90012

United States

Return Address (same as above)

Please include your order number when returning items.

Contact Form

You may also use the contact form on our website. We aim to reply within 24 business hours.

For Order Inquiries – include your order number

For Return Requests – email us with “Return” in the subject line

For Privacy Requests – use “Privacy Request” in the subject line

We look forward to assisting you!